1. Information Collected
Galaxy Hair Studio collects personal identification information when you book an appointment, request services, or communicate with us directly. This information includes your full name, phone number, email address, physical address, appointment history, and chemical service history (such as hair color formulations and patch test results). When you visit our website, we may automatically collect non-personal information, including IP addresses, browser types, and device identifiers.
2. How Information Is Used
We utilize your personal information strictly to deliver salon services, manage appointments, send confirmation texts or emails, process payments, and improve customer care. Formulation notes are stored securely to maintain color consistency across visits. We may use your email address to share promotional discounts, such as our initial 10% client offer, provided you have opted in to receive marketing communications.
3. Data Sharing and Disclosure
Galaxy Hair Studio does not sell, rent, or trade your personal information to third parties. We share data only with trusted software vendors who assist us in operating our appointment booking systems, processing credit card transactions, and sending automated SMS notifications. These third-party vendors are bound by strict confidentiality agreements and are prohibited from using your personal data for independent purposes.
4. Data Security
We implement robust physical, administrative, and technical security measures to protect your personal details against unauthorized access, loss, alteration, or disclosure. Payment information submitted through our online portal is encrypted using industry-standard Secure Sockets Layer (SSL) technology. Internal client records are accessible only by authorized staff members involved in your care.
5. Data Retention
We retain personal records and service histories for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable legal and financial compliance regulations. Should you wish to have your client profile deleted, you may contact us directly.
6. User Rights
You maintain the right to access, update, or correct your personal information on file with Galaxy Hair Studio. You may opt out of promotional emails or text messages at any time by following the unsubscribe instructions within those messages or by contacting us directly at [email protected].
7. Third-Party Links
Our website may contain links to external sites, such as professional beauty supply vendors or social media platforms. We do not control and are not responsible for the privacy practices or content of external websites. We encourage users to read the privacy statements of every site that collects personally identifiable information.
8. Children's Privacy
Our salon services and website are not directed to children under the age of 13 without explicit parental consent. We do not knowingly collect personal data from children under 13 without verifiable parental authorization.
9. Changes to This Policy
Galaxy Hair Studio reserves the right to modify this Privacy Policy at any time. Any changes will be posted immediately on this page with an updated revision date.
10. Contact Information
If you have questions regarding this Privacy Policy, please contact us:
Galaxy Hair Studio
120 South 1st Street, Rockford, IL, 61104
Phone: (815) 270-1052
Email: [email protected]